Privacy policy

Last updated: Jan 3, 2026

FATAL TOOLS® (“we”, “us”, “our”) operates this website and online store to offer you a curated, premium shopping experience (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies you or can be reasonably linked to you. We collect the following:

Information You Provide:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely through Shopify and your payment provider)

  • Order history and preferences

  • Account login information

  • Customer support communications

Information Collected Automatically:

  • IP address, browser type, device identifiers

  • Website activity and navigation behavior

  • Cookies and tracking technologies

Information From Third Parties:

  • Shopify

  • Payment processors

  • Shipping partners (e.g., DHL)

  • Analytics and marketing partners

2. How We Use Your Information

We use your personal information to:

Provide & Improve the Services

  • Process and fulfill orders

  • Manage your account

  • Deliver products and facilitate returns

  • Personalize your shopping experience

  • Maintain website performance

Marketing & Communication

  • Send product updates, promotional materials, or newsletters (if opted-in)

  • Display relevant advertisements based on browsing behavior

  • Notify you of order updates or account activity

Safety, Fraud Prevention & Legal Compliance

  • Authenticate your identity

  • Detect and prevent fraudulent or malicious activity

  • Comply with legal obligations and regulatory requirements

3. How We Share Your Information

We may share your personal information only in the following circumstances:

Service Providers

Including payment processors, technology providers, shipping carriers, and analytics platforms.

Advertising Partners

For audience targeting and personalized advertising (subject to your preferences and legal rights).

Business Operations

If required for legal compliance, protecting our rights, or during a business transfer (e.g., merger).

With Your Consent

When you specifically authorize us to share information.

4. Relationship With Shopify

Our store is hosted by Shopify, which processes certain personal information automatically.
Shopify may also use aggregated merchant data to improve its services.

To learn more, visit:
https://www.shopify.com/legal/privacy

To request access or exercise Shopify-specific rights:
https://privacy.shopify.com/

5. Third-Party Links

Our website may contain links to third-party sites not controlled by us. We are not responsible for their privacy practices. Please review those websites’ policies when visiting them.

6. Children’s Privacy

FATAL TOOLS® does not target or knowingly collect information from children under the age of majority in your jurisdiction.
If you believe your child has provided data, please contact us so we may delete it.

7. Data Security & Retention

We implement reasonable security measures to protect your data, but no system is completely secure.

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain your account

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our policies

8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the data we hold about you

  • Requesting deletion

  • Correcting inaccurate information

  • Receiving a copy of your data (portability)

  • Opting out of marketing

  • Restricting or objecting to processing

If you are in the EU or UK, you may also:

  • Withdraw consent at any time

  • Request limitations on processing

  • File a complaint with your data protection authority

We may request identity verification before processing your request.

9. International Data Transfers

Your information may be stored or processed in locations outside your home country.
When required, we use approved legal mechanisms such as Standard Contractual Clauses. 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

10. Changes to This Policy

We may update this Privacy Policy from time to time. A revised version will be posted here with an updated “Last updated” date. 

11. Contact Us

For any questions or privacy-related requests, contact us at:

Email: contact@fataltools.com
Address:
Fatal Tools®
Andalous, Al Farwaniyah
Kuwait, 92000

FATAL TOOLS® is the data controller for all personal information collected through the Services.